Yes. Aox VPN includes a Free VPN entry plan with daily usage rewards. It is useful for testing routes and light browsing, while VIP dedicated lines are better for long sessions, streaming and low-latency work.

No. Aox VPN provides one-tap apps for regular users, so you do not need to manually configure v2rayN, Shadowrocket or v2rayNG. Advanced users can still follow guides when they prefer custom setups.

Device limits depend on the plan. Entry plans suit a phone and desktop, while higher plans support more concurrent devices for families, tablets and work machines.

Those are strong global brands, but Aox VPN focuses more directly on China network conditions, Chinese and English support, AI access and dedicated routing for everyday restricted-network use.

Refresh the subscription, restart the app and try automatic routing first. If it still fails, check system time, proxy settings and local firewall rules, then contact support with your device and error details.

Yes. Return-to-China routes help overseas users access NetEase Cloud Music, Youku, iQIYI, Bilibili and other domestic services during travel, study or work abroad.

If the site download is slow, contact online support for a mirror link or follow the official Telegram channel for the latest client package and update notes.

Yes. Routers running OpenWrt, Merlin or Padavan can be configured with the right plugin, allowing home devices to share the VPN connection.

Use the Forgot Password link on the login page and reset through your registered email. We recommend using an email you can access reliably.

Yes. Encrypted routing and automatic node selection help reduce exposure and improve stability on university networks, public Wi-Fi, hotels and mobile connections.

In practical terms, Aox VPN creates an encrypted tunnel between your device and the selected node. Your ISP can usually see that encrypted traffic exists, but not the specific pages or app content inside it.

No. We follow a no-log policy and do not store browsing history, downloaded content or mappings between your real IP and destination websites.

We continuously tune protocol camouflage, ports and routing. No VPN Provider can promise perfect availability forever, but Aox VPN is built to recover, reroute and support troubleshooting.

Aox VPN uses TLS 1.3, ChaCha20 and related encrypted transport methods to help protect accounts, messages and browsing data on public networks.

Under a normal connection, destination sites see the node IP rather than your local real IP. DNS leak protection and Kill Switch settings add another layer of safety.

Yes. If the tunnel drops unexpectedly, Kill Switch can block traffic from falling back to an unencrypted connection and reduce accidental IP exposure.

DNS leak protection keeps resolution requests inside the encrypted tunnel, reducing ISP DNS pollution, hijacking and passive domain logging.

No. Aox VPN is not an advertising platform and does not sell user connection data. Necessary service analytics are handled in aggregated or anonymized form.

That means the selected node location is active. Choose Hong Kong, Japan, Singapore, the US or other regions depending on speed and content availability.

Yes. We maintain native IP and dedicated routes for Netflix, Disney+, YouTube, aiyifan, Binance and OKX to reduce region errors and repeated verification.

Yes, it can help with international game servers and Steam downloads. Dedicated gaming accelerators may focus only on games, while Aox VPN also covers browsing, AI tools and streaming in one client.

Some nodes allow P2P traffic. Choose routes marked as supported in the client and follow applicable laws and platform rules.

Any VPN Service can be affected by local broadband and international routes. Aox VPN uses redundant bandwidth, load balancing and automatic routing to reduce peak-hour swings.

Smart split routing sends local apps through your normal connection while global websites use the encrypted tunnel. That keeps WeChat, Douyin, Google, YouTube and ChatGPT usable at the same time.

Some routes include ad and malicious-domain filtering to reduce popups, trackers and bad redirects, though it should not replace browser security tools.

Connection failures, subscription issues and install problems are handled first. Include your device, operating system, network type and screenshots so support can diagnose faster.

Start with automatic routing. The system checks latency, load and region; for streaming or gaming, you can also manually select the target region.

Yes. Log in with the same Aox VPN account on supported platforms and your subscription rights sync without repeat purchases.

You can buy a data top-up, wait for the next cycle or upgrade to a higher plan. Free VPN users can continue collecting basic usage time through daily check-ins.